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COVID-19 Update--March 26, 2020

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COVID-19 Update--March 26, 2020

COVID-19 updates seem to come hourly. As this global pandemic continues to evolve, Horizon Health is continuously evaluating their operations to follow the guidelines of professional societies and industry standards.

As the organization works to navigate these times of uncertainty, Horizon Health is working to find the balance between keeping our communities safe and honoring the governmental orders of social distance and shelter-in-place, while still providing all the necessary care for our patients.

Please note the following regarding Horizon Health’s Paris, Chrisman, and Oakland Clinics, beginning Friday, March 27, 2020.

  • New Respiratory Care Center—A portion of the Acklin-Shackelford Clinic at the Paris location is being dedicated to a Respiratory Care Center. This clinic is appropriate for patients who have acute respiratory symptoms that could be consistent with COVID-19, Influenza, or related diseases, including fever, cough, tiredness, and difficulty breathing. To access this clinic, call 217-466-4833. Clinic hours are 8:30 am to 5 pm, Monday through Friday. A phone call prior to your arrival is required so that you can be given specific instructions.
  • Telemedicine—Many of our providers are offering telemedicine visits. Call 217-465-8411 and ask to speak to your providers office regarding a telemedicine visit. Visits can be conducted through a smartphone or computer/tablet with internet access. Like traditional office visits, these visits are scheduled in advance and billed through insurance.
  • Keeping our patients well—In an effort to keep everyone in good health, Paris, Chrisman, and Oakland Clinics will be dedicating hours of operation for well visits and separate hours of operation for sick visits. All patients will continue to be screened for symptoms of COVID-19. A conversation with staff will determine which visit is right for you.
    • Well Visits in the mornings, from 8:30 – 11:30am
    • Sick Visits in the afternoons, from 1:30 – 5pm
  • Patient Portal—The Patient Portal is always a good option! Through the portal you can ask your provider a question, request a prescription refill, reschedule an appointment, and more. Visit https://www.myhorizonhealth.org/~/patients-visitors/patient-portal/ to learn more.
  • Reminder regarding visitor restrictions:
    • No visitors are permitted on the inpatient unit. Exceptions will be made for end-of-life visits.
    • Clinic patients and hospital outpatients should come alone if possible. One caretaker may be permitted with children and adults that require assistance.
  • Information and questions: