Giving Patients & Families a Stronger Voice in their Healthcare
We believe everyone plays an important role in helping meet patient needs.
We realize that meeting those needs means including family members in
the conversation.
Our goal is to bring our organization and communities together when making
decisions about patient care. To begin that conversation, the
Patient Family Advocacy Council (PFAC) has been created and needs you. The initial time commitment is minimal.
Get Involved
Membership in the PFAC means making a difference in the care that your
loved ones receive. The PFAC aims to accomplish the following:
Work in partnership with hospital leadership, and clinical and non-clinical
staff to ensure that care is patient- and family-centered.
Improve teamwork between caregivers, patients, and families so that all
concerns regarding quality of care are addressed effectively.
Build a fresh view and positive relationship between our organization and
communities to improve patient and family satisfaction.
Guide the patient/family-centered care philosophy and how it is implemented
by having direct input and influence on the hospital’s priorities
and planning efforts.
Respect We value a family’s knowledge of their loved ones; recognize their
authority as decision makers; and respect their choices, family values,
and beliefs.
Collaboration and Partnership We work together to best meet the needs of families and their loved ones.
Participation Patients and family members participate in care and care planning. Staff
prepares and supports those patients and families to participate at a
level they choose.
If you are a patient or family member of a patient at Horizon Health, you
are eligible to apply to become a member of the Patient Family Advocacy Council.
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