PCH/FMC Gives Patients, Families Stronger Voice in Their Healthcare

PCH/FMC Gives Patients, Families Stronger Voice in Their Healthcare


Paris Community Hospital/Family Medical Center is giving patients and families a stronger voice in the healthcare they receive through its new Patient Family Advocacy Council.

The goal of the new advocacy group is to bring the hospital and community together when making decisions that impact patient care. The council will consist of citizens from across Edgar county and surrounding communities.

“The advocacy council is a team approach to delivering high-quality healthcare by including patients, families, and caregivers in the decision making process,” said Susan Livvix, MSN, PCH/FMC chief nursing officer. “Building this positive relationship with the community will enhance our quality of care and improve patient and family satisfaction. Our motto is ‘The Conversation Needs You!’ ”

To be considered for a seat on the council, community members must submit an application. If you are a patient or a family member of a patient who has utilized PCH/FMC’s services within the last two years, you are eligible to apply. Applications are available at the hospital front desk.

“We want this group to fully represent Edgar County and surrounding communities, not just Paris,” said Oliver Smith, PCH/FMC president & CEO. “Therefore, we encourage everyone who is interested to apply. Ideal applicants should work well in a group environment and be able to provide honest and productive feedback.”

Serving as a volunteer on the Patient Family Advocacy Council will require only a minimal time commitment. The tentative plan is to meet quarterly, but the committee may adjust the schedule to what is best for the council. For more information or to apply, email pfac@pchfmc.com.

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