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Welltok Breach 2023

Horizon Health is one of thousands of companies ​that was involved in a cyber​ incident involving personal information. We want to provide our patients with details of the attack and resources you can use to protect your information.

The breach occurred via Welltok/Virgin Pulse, a third-party resource to Horizon Health. For full details, click the image below or visit their website

Letters were mailed to all affected patients on November 17, 2023, from Welltok.

Key take-a-ways:

  • You are being offered free credit monitoring by Welltok, the third-party vendor. Please ensure you enroll by following the steps outlined in your personalized letter. The offer expires February 29, 2024.
  • We have no indication that the data obtained has been used for fraud or other ill intent.
  • The incident has been investigated and reported as outlined by state and federal law.

At Horizon Health, we take the privacy and security of information entrusted to us seriously. We deeply regret that this incident occurred. Within the last two years, Horizon Health has spent roughly $1 million on cyber security, including external audits, additional security for our internal networks, training for our staff, and monitoring solutions to protect against future cyber-attacks. We intend to continue that diligence.

Welltok Letter (click image to view)